HR Impact is a Human Resources consulting firm that specializes in creating customized, practical & innovative workplace solutions.

Our President

Fiorella Callocchia, President of HR Impact, has over 29 years experience in the management consulting field, specifically in large scale HR and training initiatives focused on client and employee satisfaction. 

 Her other qualifications include:

• Fiorella is the Author of Canada’s first HR Audit tool.

• She is recognized and promoted by the Toronto Board of Trade to their 10, 000 members as Toronto’s leading Human Resources expert.

• She is a Certified Human Resources Professional (CHRP) with the Human Resources Professionals Association (HRPA) and an Honours Graduate of the University of Toronto.

• Fiorella was awarded the prestigious Ross Hennigar Award for outstanding contribution to the profession. 

• She a Certified Facilitator on various leading edge quality service as well as leadership / team development programs.

• Fiorella is a regular guest “HR Expert” on 103.9 Proud FM, Business News Network (formerly Workopolis TV) and has also appeared on CTV’s The Verdict, CBC Radio, CTV Newsnet, CHQR Calgary Radio, Investment Television and Toronto Board of Trade Television. 

• She has been featured in Chatelaine, MoneySense Magazine and Canadian Business Magazine, interviewed for articles on workopolis.com, torontojobs.ca and jobboom.com and has written articles for a number of publications including The Canadian HR Reporter, Workplace News and The Toronto Business Times.

• Fiorella is a well-known conference and key note speaker and has taught various Human Resources courses for HRPA, The Canadian Management Centre, The Conference Board of Canada, Richard Ivey School of Business, Institute of International Research as well as various local and national Associations.  

• Fiorella is an instructor of HRPA's Human Resources Management designation course.

• Her extensive client list includes fast-growth entrepreneurial organizations as well as Fortune 500 corporations.

Her presentation style is dynamic, motivating and fun!

Read Fiorella's interview for At the Water Cooler in HRPA's HR Strategist Newsletter.     Interview with Fiorella >>

What our clients say...

Office of the Superintendent of Financial Institutions
Mary Oliva - Audit & Consulting Services, Director

"The valuable insight, wealth of experience and professional approach you brought to the Human Resources Planning Review was exceptional."
 

The Canadian Payroll Association
Patrick Culhane - President

"When I became the President, the CPA did not have a formal HR function in place.  Since then, HR Impact has helped us build a positive people-oriented work environment and culture.  Your knowledge and high level of responsiveness has made you a trusted advisor to me and the senior management team."

                                                                     

The Toronto Board of Trade
Grant Humes - VP & Chief Operating Officer

"On behalf of The Toronto Board of Trade, I am writing this letter to thank you for the positive impact your consulting services and advice have had on our business and 10,000 members, over the years.  As our HR Consulting firm of choice, you and your team have been instrumental in providing sound direction to the Board through various initiatives and projects."                                          
                                                                        

Altus Group Limited
Gary Yeoman- Chief Executive Officer

"The national HR infrastructure that was created will facilitate further business growth and ensure the appropriate systems are in place to enable Altus Group Limited to be an “Employer of Choice” in the marketplace.                                                                           

Widex Canada
Jake Haycock - President

Your high level of responsiveness, professional expertise and down-to-earth style built credibility with our management team and staff at all levels very quickly.

You and your team have proven your value to our business time and time again over the years.  We are very pleased with the results and impact on our business and employee satisfaction.

Purdue Pharma
Chris Kostka - Vice President, Sales

"Fiorella, both you and Sarah met all deadlines, made strong strategic recommendations and overall were very professional in your approach.  Success through synergy was definitely the order of the day."

The Toronto Board of Trade
Glen E. Grunwald - Former President & CEO

"I have never worked with as efficient and effective HR expert as Fiorella Callocchia and her firm, HR Impact... Based on my experience and her expertise, I would recommend HR Impact to our more than 10, 000 members as Toronto's leading Human Resources expert for any HR challenge and initiative."

Technical Standards & Safety Authority
Vince Renton- Director, Human Resources

"You and your team are seen by our employees and management as sincere, credible human resources specialists who have made these learning experiences truly enjoyable, memorable, and relevant to our organization’s vision and mission."                                                                         
                                                                         

Comprehensive Benefit Solutions
Gary Groves- President

Fiorella Callocchia, President of HR Impact was the keynote speaker (at our annual HR Seminar in Toronto).  She delivered an exceptional presentation, providing insightful observations and thought-provoking ideas.  She is a passionate and enthusiastic presenter.  Her unique style engaged audience participation and shared laughter...she exceeded our expectations."

Cyence International Inc.
Greg McIntosh- President & CFO

"Fiorella it is a pleasure working with you and your team.  Your responsiveness to our needs and understanding of our business has helped us successfully manage some people-related challenges.

The professionalism and expertise that you have demonstrated with respect to this initiative and general HR consulting has certainly changed my perception of working with an external consultant.  You provide great value for your service, as well as demonstrate a real commitment to ensuring our organization is equipped to support continued growth and success."

                                                                         

Carswell
Ben Wentzell- Director, Carswell Business

"Your engaging and high-energy delivery style captured the attention of every attendee.  You have a unique ability to motivate and build participant excitement and interaction through your sense of humour and down to earth approach."

HR Impact in the community...

We are committed to giving back to the community that is home to our business and has contributed to our success year after year. Some of the ways we have helped the community include:

• Past-President 2003-2005 (Fiorella) - Human Resources Professionals Association of Halton

• Program Director (Sarah) 2004-2005 - Human Resources Professionals Association of Halton 

• Auxiliary Police Officer (Fiorella) - Peel Police Services

• Resume writing workshop (Fiorella) - Halton Region 2004 Job Fair

• Donation of Resume Writing Books to MINERVA Women's Foundation in BC

• Career coaching & mentoring for highschool students (Sarah)- Oakville Trafalgar High School

• Donation of Resume Writing books to Interim Place Woman's Shelter

• Sponsorship - 8th & 9th Annual Parkinson Golf Classic at Granite Ridge Golf Club

• Donation to the Heart & Stroke Foundation's Jump for Heart

• Donation to the Canadian Women's Foundation

• Donation of Resume Writing Books to FACE (Family Abuse Crisis Exchange)

• Donation of Resume Writing Books to Interval House - Building Economic Self-Sufficiency Program

• Donation of Resume Writing Books to Covenant House's Ticket to Life Program (for young people committed to improving their lives)

• Donation to the Canadian Women's Foundation "Shelter From the Storm" program

• Participation and sponsorship of Sarah's 16th year in the MS Walkathon

• Donation to Ontario March of Dimes

• Donation of Resume Writing Books to Interval House - Building Economic Self-Sufficiency Program

• Sponsored Patrick Fletch (Budd's BMW) in the McMaster Children's Hospital Golf Tournament

• Sponsored John Johnston's Marathon in Athens for Arthritis

• Donation to the Oakville and Toronto Humane Society

• Sponsorship of Variety Village Walk-a-thon

• Donation to Opportunity International

·         Recognized and promoted by The Toronto Board of Trade to their 10,000 members as Toronto’s leading Human Resources expert.

·         Played a key role in the merger of Canada’s largest, independent real estate consulting firm.  Created the organizations first Human Resources infrastructure and related systems, ensuring compliance with related employment legislation and consistency across all Provinces.

·        Conducted a comprehensive HR Audit of the organization’s HR-related policies, processes and related systems in an effort to be proactive, understand opportunities for continuous improvement and ensure compliance with the employment-related legislation.

·         Designed and facilitated National Customer Service Initiative to over 1700 employees at one of Canada’s largest property management organizations.  Customized into 7 Modules, the workshop content and delivery was practical, hands on and fun.

·       Customized and facilitated Leadership Workshop Series which included the following topics; Being an Effective Leader, Recruiting Quality Talent, Building Effective Teams, Managing Performance, Creating a Positive Workplace and Leading Change.  The program included practical and innovative solutions to help leaders effectively manage the people side of their business.

·         Created Performance Review/Management Program including detailed policies and processes, templates, checklists and related training to ensure our workforce was aligned to effectively deliver on the business strategy and key performance targets.

·         Innovated a one-stop Recruitment Toolkit giving Managers and the HR Team a simple, easy-to-use package for hiring and orienting key talent.  The toolkit included a detailed step-by-step policy, detailing roles and responsibilities, as well as the related forms, templates and checklists to ensure all recruitment initiatives are conducted effectively, efficiently and in compliance with related employment legislation.

·        Customized and facilitated a phased Conflict Management Program to assist employees with building harmonious relationships with clients both internal and external to the organization.

·         Designed and developed a “Successfully Marketing Yourself," an extensive internal mobility program that encourages employees to take an active role in their career and provide them with the tools to build their employability within the organization.

·         Led team retreats to develop effective team leadership skills and build cohesion among peers.

·       Conceptualized and delivered a highly successful three-part workshop entitled, "The HR Challenge of Fast Growth Companies" that focused on recruitment, retention of key talent and performance management.

·         Played a leading role on the Compensation Committee of The Toronto Board of Trade which resulted in the launch of an innovative new product called “Best Practices and Trends”.

·         Designed and developed HR manuals, handbooks and policies which are practical and easy to use tools for managers to facilitate the fair and equitable treatment of employees.

·         Innovated an HR Hotline (HR COACH) to provide telephone/web-based, real-time solutions to HR issues for clients without an HR Manager / Professional on site.

·         Performed as “Director, HR” on an outsourced basis for companies in all sectors of business including not for profit, manufacturing, high tech and financial services.

·         Acted as Project Manager and lead Consultant for a performance management / competency launch for a world class government institution.

·         Acted as an Executive Coach to enhance leadership capability and competence for a number of senior managers within all sectors of business, private, public and not-for-profit.

·        Created position profiles for all levels of employees and managers, which were used to evaluate positions, create salary bands and the performance management systems.